L O A D I N G

© 2022 McAlester Makers, Inc.

Privacy Policy

Privacy Notice

This is to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information and data we receive from users of the websites we own and operate, including, but not limited to, grillmarksfestival.com, (the “Site”), and the other services, features, content and applications offered by us on the Site.  Our privacy notice (“Notice”) applies only to information collected through the Services defined as website, mobile applications, features, content offered by McAlester Makers (“Services”) and is hereby incorporated into the Terms of Use governing your use of the Services, which are available at grillmarksfestival.com/terms-of-use

We define “Personal Information” as as your name, physical address, e-mail address, billing information, and telephone number, as well as other non-public information that is associated with this personal information.

We define “Anonymous Information” as information that is not personally identifiable, or linked to your Personal Information such as aggregated information, general demographic information and Internet Protocol (IP) addresses. Anonymous Information does not necessarily enable identification of individual persons.

IF YOU ARE USING OUR SERVICES IN THE EUROPEAN UNION, ASIA, OR ANY OTHER REGION WITH LAWS OR REGULATIONS GOVERNING PERSONAL DATA COLLECTION, USE, AND DISCLOSURE THAT DIFFER FROM UNITED STATES LAWS, PLEASE BE ADVISED THAT THROUGH YOUR CONTINUED USE OF THE SITE AND SERVICES, WHICH ARE GOVERNED BY UNITED STATES LAW, THIS PRIVACY NOTICE, AND OUR TERMS OF USE, YOU MAY BE TRANSMITTING YOUR PERSONAL INFORMATION TO THE UNITED STATES AND YOU CONSENT TO THAT TRANSMISSION. ADDITIONALLY, YOU UNDERSTAND THAT YOUR PERSONAL INFORMATION MAY BE TRANSMITTED TO AND PROCESSED IN COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE PROCESSING OF PERSONAL INFORMATION IN YOUR COUNTRY.

1. The Information We Gather

We collect and maintain information obtained through your use of the Services. How we may collect information could include:

  • When you register for a Service, such as sweepstakes, contests, newsletters, purchases, or surveys, we may collect certain Personal Information including your name, e-mail address, physical address, online username, billing information or other information required for that particular Service;
  • When you contact customer support services via e-mail, text, or through one of the Services, you may be required to provide us with Personal Information;
  • When you post content or make a submission of any kind on the Services; and
  • If you purchase a product or service through the Site or one of the Services, we or a third-party services provider may collect payment and/or credit card information on our behalf.

You may choose not to provide us with certain information and this may stop you from gaining access to a Service or limit the features that you can use. It may also be possible to register for other third-party services and websites through our Site, and in such cases, this Notice shall not apply.

You may request that any Personal Information we receive from you be deleted from our database or that your account be deleted at any time.

As you use the Services, certain information may also be passively collected. Through technologies like cookies, pixels, beacons, and log files, we may collect information about how you use the Services.

We may receive information from third parties. For example, we may receive Personal Information about you from social networking websites. In such a case, it will be the responsibility of the third party to notify you that we will have access to your information and the governing privacy policy.

2. How We Use Your Information

We will use your Personal Information in the ways described below or described at the time that the information is collected.

In general, we use your Personal Information as necessary or appropriate to:

  • Administer your ticket;
  • Provide you with customer support;
  • Register you and provide you with access to the Site or Services;
  • Perform the Services;
  • Respond to your inquiries or requests;
  • Send communications and administrative e-mails about the Site or Services;
  • Personalize and better tailor the features, performance and support of the Site and Services for your use;
  • Send you promotional/marketing information, newsletters, offers or other information from us or on behalf of our sponsors or partners;
  • Provide you with opportunities and functionality that we think would be of particular interest to you;
  • Improve the quality of the Site and the Services;
  • Contact you regarding your survey responses, or your promotion, sweepstakes or contest entry; and
  • Analyze, benchmark and conduct research on, user data and user interactions with the Services.

Google Analytics. We use Google Analytics, which is a website analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies” to analyze your use of the Services. The information generated by the cookie about your use of the Services is sent to and stored at a Google server in the U.S. Google will use this information to evaluate your use of the Services, to compile reports on your activities for website operators. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of our Services and the functionality of our Services may be impaired. Further, you can prevent the collection of data generated by cookies and related to the use of this website by downloading and installing the “plug-in” located at the following link: https://tools.google.com/dlpage/gaoptout.

Affiliate Service. When you access a website or communicate with or use an application (mobile or otherwise) operated by any entity other than us (e.g., the iTunes App Store, a social networking site such as Facebook or Twitter, or one of our sponsors, venues, or promoters) through our Services, the website or service is known as an Affiliate Service. We may, without your consent, share your Personal Information and other data collected about you with such Affiliate Services. Your use of the Affiliate Services is your choice, and you should be aware that our Affiliate Services may collect information about you. Accordingly, if you use an Affiliate Service, you should consult that specific Affiliate’s privacy policy before providing Personal Information. Some of our Affiliates may create “co-branded pages” or “powered by” pages for our Services. These might include pages that share our name and that of another entity. There may be a specific privacy policy on any such co-branded page. Any Personal Information that you provide when you sign up at any co-branded page may be collected by, or shared with, our third-party Affiliate. Please see the specific Affiliate’s privacy policy to better understand what information is collected, how it is used and shared, and your choices regarding control.

Online Surveys/Sweepstakes and Contests. From time to time, we conduct online surveys and offer sweepstakes or contests on the Site (each, a “Promotion”), and we may collect Personal Information in connection with the same. By registering for a Promotion, you agree to allow McAlester Makers or third-party services to collect your Personal Information and use that Personal Information, and any other data collected, to administer and analyze the Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, as they may contain additional important information about the use of your Personal Information. To the extent that such rules conflict with this Notice, the Promotion rules will govern that particular Promotion.

3. How We Share and Disclose Information

We know how important it is to keep your information confidential. If you do not want us to use or disclose Personal Information collected about you in the ways identified in this Notice, you may choose not to provide your Personal Information or you may choose not to use the Site or Services.

Service Providers. We may employ third party companies and individuals and share your Personal Information and other data collected to facilitate or enhance our Services, to provide the Services on our behalf, to perform tasks (including, without limitation, maintenance services, database management, web analytics and improvement of our Services) or to assist us in analyzing how our Services are used. McAlester Makers reserves the right to share, without your consent, certain Personal Information collected with third party services provided such Personal Information has been reasonably de-identified.

Affiliate Service. When you access a website or communicate with or use an application (mobile or otherwise) operated by any entity other than us (e.g., the iTunes App Store, a social networking site such as Facebook or Twitter, or one of our sponsors, venues, or promoters) through our Services, the website or service is known as an Affiliate Service. We may, without your consent, share your Personal Information and other data collected about you with such Affiliate Services. Your use of the Affiliate Services is your choice, and you should be aware that our Affiliate Services may collect information about you. Accordingly, if you use an Affiliate Service, you should consult that specific Affiliate’s privacy policy before providing Personal Information. Some of our Affiliates may create “co-branded pages” or “powered by” pages for our Services. These might include pages that share our name and that of another entity. There may be a specific privacy policy on any such co-branded page. Any Personal Information that you provide when you sign up at any co-branded page may be collected by, or shared with, our third-party Affiliate. Please see the specific Affiliate’s privacy policy to better understand what information is collected, how it is used and shared, and your choices regarding control.

Aggregated, Anonymous Information. Aggregated Anonymous Information is the combination of your Anonymous Information with the Anonymous Information of other users. Aggregated Anonymous Information does not allow you to be identified or contacted. We may share such Aggregated Anonymous Information with third parties, and, depending on the circumstances, we may or may not charge third parties for such information, or limit the third parties’ use of the same.

Compliance with Laws and Law Enforcement. We will disclose any information about you, without your consent, in our sole discretion, at any time for any reason without giving you prior notice, to government or law enforcement officials or private parties as we in good faith believe necessary or appropriate to respond to claims and legal process (including, but not limited to, subpoenas), to comply with applicable laws, to protect the property and rights of McAlester Makers, you or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to pose a risk of being, or is illegal, unethical or legally actionable.

Notice. Additionally, in the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by accepting this Notice, and that any entity that acquires us, is merged with us or that acquires our assets may continue to process your Personal Information as set forth in this Notice.

5. Children’s Information

The Services are not directed to, or intended for, children under 13 years of age. We do not knowingly collect or solicit Personal Information from individuals under 13 years of age. No one under the age of 13 may provide any Personal Information through our Services. For the avoidance of doubt, if you are under 13 years of age, you should not register or provide Personal Information through our Services. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user’s Personal Information from our systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at mcalestermakers@gmail.com so that we may delete and remove such child’s information from our systems.

We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe Internet use practices.

6. Social Media and Online Engagement

We use a variety of technologies and social media options to communicate and interact with our users, including popular social networking and media websites, open-source software communities and more. To better engage the public in ongoing dialog, we use several third-party platforms including, but not limited to, Facebook, Twitter, YouTube, and Instagram (collectively, the “Platforms”). “Third-Party Websites and Applications” are web-based technologies that are not exclusively operated or controlled by us. When interacting with the McAlester Makers presence on those websites, you may reveal certain Personal Information to us or to third parties, which are subject to their own privacy policies. If your use of any Platform, plugin, API, or feature references McAlester Makers in any way, we reserve the right to share, repost, or otherwise collect such information as permitted by the terms of use governing the service on which McAlester Makers was referenced on.

7. Security and Data Retention

McAlester Makers is very concerned with safeguarding your information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via e-mail or conspicuous posting on the Services in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. Although “guaranteed security” does not exist either on or off the Internet, we make commercially reasonable efforts to make the collection and security of such information consistent with this Notice and all applicable laws and regulations.

We will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose remains valid after termination of our relationship with you.

10. Your Privacy Rights

You have several rights available when it comes to your Personal Information.

Right to Know About Personal Information Collected, Disclosed, or Sold. You have a right to know what Personal Information we may have collected, disclosed, or sold. You may request such information from us by sending an e-mail to mcalestermakers@gmail.com.

Right to Limit the Personal Data You Provide. You can still use our Services without providing any Personal Information or by limiting the Personal Information you provide. If you choose not to provide any Personal Information or limit the Personal Information you provide, you may not be able to use certain features of our Services and your functionality may be limited, including all the user benefits of your ticket.

Right to Opt-Out. When you supply us with Personal Information, you may be asked to indicate whether you are interested in receiving information from us about special offers in connection with the Site and Services, and/or our advertisers, sponsors or partners.

In all marketing e-mails and/or text messages, you will be given the opportunity to opt-out of receiving such messages in the future by clicking on the link at the bottom of the e-mail and/or text message that says “unsubscribe,” or you email mcalestermakers@gmail.com with the subject line “UNSUBSCRIBE”. It may take up to ten (10) business days for us to process your opt-out request.

Even if you have unsubscribed from receiving marketing e-mails and/or text messages from us, we may send you other types of important e-mail and/or text message communications without offering you the opportunity to opt-out of receiving them, such as customer service announcements and administrative notices.

Please note that changing information or opting out of receiving marketing e-mail and/or text message communications will affect only future communications from us. If we already provided your information to a third party (such as a sponsor or affiliate) before you changed your preferences or updated your information, you may have to change your preferences directly with that third party as well.

Right to Request Deletion of Personal Information. You may request that we delete the Personal Information in your profile by notifying McAlester Makers at the following e-mail address: mcalestermakers@gmail.com. You must specify in your e-mail the information you would like removed. Keep in mind that even if you request deletion or would like us to change your Personal Information, we may retain your Personal Information in conformance with our data retention policy and there may be residual Personal Information that remains within our databases, access logs, and other records. In addition, we are not responsible for updating or removing your Personal Information contained in the lists or databases of third parties who have been provided information as permitted by this Notice. Please do not provide sensitive financial information, such as a credit card number or bank account information, in any such communication.

11. Your California Privacy Rights

If you are a resident of the State of California and have an established business relationship with us, you can e-mail us at mcalestermakers@gmail.com to request a list of the personal information we have shared with third parties for their marketing purposes. You can make such a request one time each year, and we also will give you a list of the third parties that have received your information. Mention in your email that you are making a “California Shine the Light” inquiry and we will respond within thirty (30) days.

If you are a California resident, you have specific rights pursuant to the California Consumer Privacy Act (CCPA), including:

  • Disclosure. You have the right to request a report showing the personal information collected, shared, and sold about you in the preceding 12 months.
  • Opt-Out. You have the right to opt-out of the sale of your personal information to third parties.
  • Deletion. You have the right to request that we delete any personal information collected from you.
  • Non-Discrimination. We shall not discriminate against you based on your decision to exercise the above-stated rights.

You may submit a request to enact any of the above rights by sending us an e-mail at mcalestermakers@gmail.com. We may require additional information such as your full name and e-mail address to verify your identity before responding to a CCPA rights request. We will respond to your request within 45 days pursuant to the law.

Personal Information collected on California residents includes:

  • Names and Aliases
  • E-Mail Address
  • Physical Address
  • Phone Number
  • IP Address
  • Information about transactions made on our services
  • Interactions with Customer Service
  • Fan Preferences and Attributes
  • Cookies/Web Beacons
  • Device Attributes

Personal Information Disclosed for a Business Purposes or Sold About California Residents:

Sources of Data about California Residents:

  • Self-disclosed (e.g. Information provided when interacting with our products and Services);
  • Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.);
  • Data brokers (e.g. Marketing companies, advertising partners, etc.); and
  • Technical service providers (e.g. Cloud service providers).

Business or Commercial Purposes for Collecting or Selling Personal Information about California Residents:

  • Providing products and Services;
  • Event management;
  • Market research and aggregated analytics;
  • To prevent, detect, and manage unlawful behavior;
  • Marketing;
  • Client services; and
  • Staff administration.

Third Parties with Whom we Share Personal Information:

  • Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.);
  • Data brokers (e.g. Marketing companies, advertising partners, etc.); and
  • Technical service providers (e.g. Cloud service providers).

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